Registered Roofing Observer (RRO)

Professional quality assurance services for commercial roofing projects. Ensure your investment is protected with independent third-party oversight.

What is a Registered Roofing Observer?

A Registered Roofing Observer (RRO) is a professional certified by IIBEC (International Institute of Building Enclosure Consultants, formerly RCI/Roof Consultants Institute) to provide independent quality assurance during roofing installation projects.

Ryan Verstreater, owner of Rhino Roofing LLC, has held his RRO certification since 2009, bringing over 15 years of quality assurance expertise to every project.

IIBEC Certification

IIBEC (International Institute of Building Enclosure Consultants, formerly RCI, Inc.) is the professional association of building envelope consultants, setting the standard for quality assurance in the roofing industry since 1983.

Why Hire an RRO? - Independent third-party oversight - Protects your warranty investment - Ensures manufacturer specifications are followed - Documents installation for future reference - Identifies issues before they become problems

RRO Services

Installation Observation: On-site monitoring during critical phases of roof installation to ensure proper techniques and materials are used.

Documentation: Comprehensive photo documentation and written reports of installation progress and any deviations from specifications.

Warranty Protection: Help ensure manufacturer warranty requirements are met through proper installation verification.

RRO QA Duties & Responsibilities

In project consulting, a Registered Roof Observer acts as an independent quality assurance professional who monitors roof installations to ensure compliance with design specifications and industry standards.

Quality Assurance & Compliance: Monitors the construction process to ensure roofing projects adhere to approved construction drawings, specifications, and manufacturer-stipulated installation procedures.

Site Inspections: Performs on-site observations of work in progress, including verifying the condition of materials stored on-site and ensuring correct installation methods.

Documentation & Reporting: Prepares daily construction reports, site observation reports with photographic documentation, and records of project progress.

Liaison & Communication: Serves as a vital link between the building owner, designer/architect, and the roofing contractor to ensure clear communication throughout the project.

Verification of Materials: Inspects materials upon delivery to confirm they match project specifications and are being stored correctly to maintain integrity.

Record Keeping: Maintains detailed records of job progress, personnel on-site, weather conditions, and any deviations from the contract.

Field Testing: Assists with or performs building enclosure field testing, such as roof integrity and moisture surveys to ensure quality.

Change Monitoring: Reviews and reports on changes in work or materials, providing documentation while maintaining the integrity of the original specifications.

Safety Enforcement: Follows and enforces project safety requirements, identifying hazards, and participating in daily safety briefings.

For more detailed standards on RRO duties, refer to the IIBEC RRO Manual of Practice.

Who Benefits from RRO Services?

Property Owners: Protect your investment with independent quality verification

Property Managers: Ensure roofing projects meet specifications and standards

Architects: Verify design intent is properly executed in the field

General Contractors: Add quality assurance value for clients

Protect Your Roofing Investment